Legal & General announces winners of its 5th annual Protection Business Quality Awards

The annual event held by Legal & General celebrates the achievements of IFAs and Network Advisers who have demonstrated a proven commitment to the retention of protection business.

On Friday, Legal & General announced the winners of its 5th annual Business Quality Awards (BQAs). Launched in 2011, with Cardiff based Protection Specialist winning a Special Recognition award. This category looks at where a firm or individual demonstrated exceptional behaviours, activity, direction or performance. Submissions are received from many supporting managers and their teams.

Vita also received a Commendation for their Outstanding Customer Outcomes. This recognises firms who have gone above and beyond for their customers, creating an end to end experience that is second to none.

The awards programme was set up to recognise and commend IFAs and Network Advisers who have demonstrated exceptional levels of customer service and a proven commitment to the retention of protection business.

Mark Holweger, Managing Director, Partnerships, at Legal & General, said:

“The winners of this year’s Business Quality Awards demonstrated an exceptional standard of customer service and retention, and we’re pleased to have been able to exemplify their efforts in our awards. Recognising best practice in this way will hopefully encourage the industry to continue to deliver excellent service in the future.”

 Paul Reed, Director at Vita, said:

“Winning a second Business Quality Award in three years is something we are really proud of and I’m delighted to accept this award for Vita and my colleagues. Vita has a broad remit within the personal protection sphere and works with many different clients on a wide range of protection needs, so to win special recognition for customer satisfaction and attention to detail is a fantastic achievement. We’re very much looking forward to what 2016 will bring and to working ever more closely with our clients and partners, such as Legal & General.”

A full list of the award winners can be found by clicking here.

Paul Reed – Protection Specialist and Co-founder of Vita – an independent, national award winning, insurance brokerage in Cardiff.

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